 
Stock Availability
We cannot guarantee that every title offered for sale online would actually be shipped right away as inventory can change significantly from day to day. In a rare case, a title may be in stock when you place your order and sold out by the time your order is processed. However, for any title which you place an online order and is found to be sold out at the time of processing, we will inform you by email & remove off the title from your order.
Payment Options
We accept only Visa and Mastercard payments. Customers should note that prices are inclusive of local taxes if applicable. You will be charged according to the currency that you select based on prevailing exchange rates from Worldpay.
Delivery Times
Please note that "Estimated Shipping Time" refers only to the time it takes the carrier from pickup to delivery. Delivery time may vary from the below estimated time depending on customs clearance, delays in the destination country, missed or cancelled despatches.
Customs Charges
Orange Music does not charge any customs duties on International shipments, however we cannot guarantee that customs charges will not be applicable to your package when it reaches your country. We are required by law to declare the contents of international packages containing books, music, or video and to state the full value of the shipment, even if the package contains a gift. We are not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office or post office for further information.
Shipping Rates
Please note that the following is subject to change without prior notice. All charges specified are in Singapore Dollars (SGD), unless otherwise stated.
| Basic Tiers |
| Total number of items |
Local
Rate |
Overseas Rate |
| From |
To |
Zone A |
Zone B |
Zone C |
Zone D |
Zone E |
Zone F |
Zone G |
| 1 |
5 |
4.50 |
12.10 |
15.60 |
20.80 |
25.00 |
28.30 |
30.80 |
31.80 |
| 6 |
10 |
7.00 |
15.00 |
19.60 |
24.80 |
30.00 |
34.80 |
37.50 |
40.00 |
| |
|
|
|
|
|
|
|
|
|
Excess Tier |
| If the number of items that you are purchasing is over the maximum number specified in the basic tiers, additional shipping charges will be computed based on the following rates for the additional items. |
| |
Local
Rate |
Overseas Rate |
| Zone A |
Zone B |
Zone C |
Zone D |
Zone E |
Zone F |
Zone G |
Per additional
5
items |
2.00 |
2.90 |
4.00 |
4.00 |
5.00 |
6.50 |
6.70 |
8.10 |
Country Zones and Estimated Shipping Time
Zone |
Country |
Business Days |
Local |
Singapore |
4-5 days |
Zone A |
Brunei |
6-9 days |
|
Malaysia |
6-9 days |
Zone B |
Hong Kong |
6-8 days |
|
Philippines |
9-11 days |
|
Thailand |
7-9 days |
Zone C |
Indonesia |
10-12 days |
|
Korea |
7-10 days |
|
Sri Lanka |
9-12 days |
Zone D |
Australia |
9-12 days |
|
New Zealand |
9-11 days |
Zone E |
China |
9-14 days |
|
India |
10-12 days |
|
Japan |
7-9 days |
|
Other Asia & Pacific |
10-13 days |
Zone F |
Canada |
9-14 days |
|
Germany |
9-11 days |
|
Netherlands |
9-12 days |
|
Switzerland |
8-11 days |
|
United Kingdom |
9-11 days |
Zone G |
USA |
11-15 days |
|
Other Middle East, Africa, Europe & America |
15-17 days |
|
